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Privacy policy

Introduction

This privacy policy gives you an insight into the use of your personal data on this website.

Personal data is already generated by your visit and subsequently by your individual interaction during your visit to this website. Personal data is collected, processed, analyzed and stored. The operator/owner of this website is responsible for the careful handling of your personal data. You can find their contact details in the legal notice of this website.

Your data will not be passed on to third parties without your consent. By using this website, you expressly agree to the provisions of the privacy policy. If you are redirected to other websites via links, the privacy policy of the respective site applies.

Authorization, modification and deletion of personal data

In principle, you have the rights of access, rectification, erasure, portability and objection. You can contact us at any time if you have further questions on the subject of data protection:

BioMedicine International AG
Engelgasse 2474
9053 Teufen AR
Switzerland

Phone: +41 71 333 34 20
E-mail: info@biomed-int.com

If you are of the opinion that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, please contact us at info@biomed-int.com.

You can view, edit and delete your own data at any time in the “My account” area – using your e-mail address and password. If you have forgotten your password, you will find the link “Forgot your password?” on the log-in page, which will take you to a form which you should fill in and send to us, stating your e-mail address. We will then send you a replacement password to this e-mail address.

Please note: You should not disclose your password to third parties, always log out of your personal account after use and use SSL encryption during the ordering process whenever it is offered by us.

What personal data is processed?

In principle, it is possible to use this website without providing personal data. Personal data is collected as soon as you use possible functions of this website on a voluntary basis. Personal data are:

Web and e-mail

The data in the fields you fill in (name, e-mail, telephone, address, etc.) are used for communication purposes and are used or stored for internal purposes.

Newsletter and electronic notifications

Your newsletter registration is protected by the double opt-in procedure: After the active order you will receive an e-mail which you must confirm again. You can unsubscribe with a simple mouse click each time you receive the newsletter – your stored data will remain saved. For manual, irrevocable deletion, please contact the operator of this website directly. We only send newsletters, e-mails and other electronic notifications (hereinafter “newsletter”) with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the user’s consent. Our newsletters also contain information about our services and us. To subscribe to our newsletters, it is generally sufficient to enter your e-mail address. However, we may ask you to provide a name so that we can address you personally in the newsletter, or other information if this is necessary for the purposes of the newsletter. Double opt-in procedure: Registration for our newsletter is always carried out in a so-called double opt-in procedure. This means that you will receive an e-mail after registration asking you to confirm your registration. This confirmation is necessary so that no one can log in with other people’s e-mail addresses. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored with the shipping service provider are also logged. Deletion and restriction of processing: We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a blocklist for this purpose alone. The registration process is logged on the basis of our legitimate interests for the purpose of verifying that it has been carried out properly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending system. Notes on legal bases: The newsletter is sent on the basis of the consent of the recipient or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests to demonstrate that it has been carried out in accordance with the law. Contents: Information about us, our services, promotions and offers. Measurement of opening and click rates: The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a dispatch service provider, from their server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, is initially collected. This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until it is deleted. The evaluations help us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. The measurement of opening rates and click rates and the storage of the measurement results in the user profiles and their further processing are carried out on the basis of the user’s consent. A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled or objected to. In this case, the stored profile information will be deleted. Services used and service providers:

Social media plug-ins

If you actively use social media sharing functions on the website, a direct connection is established between your browser and the corresponding social media server. For this purpose, this website uses the social media plug-ins of AddThis, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182, USA, http://www.addthis.com. Social media share functions are marked with a corresponding icon and are available for the following services:
  • LinkedIn
  • Facebook
  • WhatsApp
  • Google+
  • Xing
  • Twitter
  • Pinterest
  • YouTube
  • Email

User management / login areas

This page can be extended in the future with a login area. Your personal registration allows you to view individual page content. You can register either automatically or by manual activation by the operator. Passwords that you set as part of a personal registration are always encrypted and cannot be viewed by the operator or administrators.

Online store

The following data is also stored by us for the purpose of processing the contract: Name, address, telephone number, etc. The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price and to the transport company/shipping company commissioned by us to deliver the goods.

Use of your data for orders and other service requests

When processing your data, your legitimate interests are always taken into account in accordance with the statutory provisions.

If you have the option of entering personal data on our digital offers, we ask you to check for yourself which data you wish to disclose to us. We need the mandatory fields marked as such to process the respective request or your order. Any additional data collected is voluntary and is used to optimize our services and, if necessary, for statistical purposes.

Who can view your personal data?

Your personal data on this website can be viewed by the operator itself, by external agents appointed by the operator (content editors) and by the technical administrators.

Web hosting & SSL encryption

SSL encryption of your website provides you with the best possible protection against access by unauthorized third parties. You can recognize this security standard in the URL domain name (HTTPS:// instead of HTTP://). Unless otherwise stated, this website is primarily operated on the servers of Host Europe GmbH, Hansestrasse 11, 51149 Cologne, Germany and is therefore subject to this company’s privacy policy:
https://www.hosteurope.de/AGB/Datenschutzerklärung

The provider automatically collects the following server log files, which are automatically transmitted when you visit our website:

  • Date and time of your website visit
  • Your IP address
  • Name and version of your web browser
  • Information that you provide yourself by filling out web forms or registering for newsletters

This data is processed for the following purposes:

  • to make this website available to you
  • for technical improvements and further developments
  • for communication purposes

Security in payment transactions

BioMedicine International offers payment by credit card and Paypal. The payment methods are comprehensively protected by the above-mentioned security standards.

If you pay by credit card, we have built in additional security: We grant you this by requesting the credit card verification number in the order process under “Payment method”. You will find the three-digit card verification number in the signature field on the back of your credit card.

In addition, we naturally meet the requirements of the mandatory Payment Card Industry Data Security Standard (PCI-DSS).

Storage of cookies

Cookies are used by your browser for the duration of your current website session and beyond. You will be informed about the use of cookies on this website via an additional notice. If you accept this, you expressly consent to the processing and transmission or storage of information.

Cookies are small configured files that enable certain user functions and website functions. The most important cookie technologies are

  • Session cookies, which are automatically deleted when the browser is closed
  • Web beacons that serve as tracking pixels for analysis purposes
  • Third-party cookies that display region- or topic-specific banners

You can deactivate cookies individually in the respective browser, but this can lead to restrictions in the functionality of the website.

Web analysis

This website uses various services from Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, including, for example

  • Google Analytics
  • Google reCaptcha
  • Google Maps
  • Google Fonts
  • Google Tag Manager
  • Google Adwords

These services serve various purposes, such as the analysis of visitor behavior, the implementation of fonts, the display of directions or security against machine crawlers (bots) for web forms and are integrated on this website via cookies or API keys (interfaces).

By implementing these services, your user behavior is recorded and transferred to the servers of Google Inc. in the USA or other countries. Google assures you that your IP address will be shortened within the EU and only transmitted unabridged in exceptional cases.

If you want to prevent Google Analytics from using your data, you can download and install an add-on for your web browser.

You can find this plug-in here:
https://tools.google.com/dlpage/gaoptout

The privacy policy of Google Inc. can be found here:

https://www.google.com/intl/de/policies/privacy/

Web and e-mail

The data of the fields you fill in (name, e-mail, telephone, address, etc.) in the contact form are used for communication and are used or stored for internal purposes.

Right to information and right to object

Your trust is important to us. We would therefore like to be able to answer your questions regarding the processing of your personal data at any time. You have the right to information about your personal data stored by us, its origin and recipient and the purpose of storage at any time. If you would like to receive information about your data stored by us, please contact us in writing with the subject “Data protection information”. We are also obliged to correct, block or delete the data stored about you on request, provided that this does not conflict with other statutory regulations (e.g. statutory retention obligations).

In order to process your written application, we are obliged to check your identity carefully. Please understand that we reserve the right to request further information or proof of identity, depending on the criticality of the data. This serves in particular to protect your data from unauthorized access by third parties.
The copy of your ID card (if sent) will be destroyed immediately after the identity check.

If you have any questions or would like to exercise your right to object in one of the cases mentioned, please do not hesitate to contact us.

BioMedicine International AG
Engelgasse 2474
CH-9053 Teufen AR

E-mail: info@biomed-int.com

Status: August 2023

Company vacations from 23.12.2024 to 06.01.2025

Our office will remain closed during this time. Online orders will continue to be processed as usual. Thank you for your understanding and happy holidays!

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