Products & Production
What is the source of the ATP in the DNA/RNA spray?
ATP is generally obtained through a natural fermentation process.
How are the products used?
The recommended dosage and instructions for use can be found on the packaging of each product. Follow these recommendations carefully. If in doubt, please consult your personal health advisor.
What are active ingredients?
-
Known for its bright yellow color, turmeric contains curcumin, an active ingredient with strong anti-inflammatory and antioxidant properties. Curcumin is valued for its ability to help relieve inflammation in the body, making it useful for helping with joint pain, digestive discomfort and other inflammatory conditions
-
Vitamins and minerals, such as vitamin C and magnesium, support various functions in the body, such as strengthening the immune system or improving bone health.
- Amino acids, the building blocks of proteins, play a role in muscle building and regeneration.
Which oil is contained in Dr. Rau's Asta-Omega3?
Our own brand “Dr.Rau’s Asta Omega3” contains a North Sea deep-water fish oil, predominantly cod, of very high quality.
Does Dr. Rau's Asta-Omega3 also contain astaxanthin?
Yes, Asta-Xanthin is contained in high concentrations – unfortunately I cannot tell you the exact dosage.
What is the oxidation value of Dr. Rau's Asta Omega3?
Dr. Rau’s Asta-Omega3 oil has an oxidation value of 2.2.
Quality & safety
How are the products tested for effectiveness?
All products are tested by experienced doctors to ensure their effectiveness. This means that customers can use products that are recommended and monitored by medical experts.
How is quality ensured?
We only work with selected and qualified partners to ensure that the products meet the highest quality standards. This means that customers receive products that are reliable and effective.
Consumption recommendation & intake
Can side effects occur?
Our products are food supplements and not medicines. Due to their natural or near-natural composition, they are absolutely safe in the recommended dosage. Side effects, which often occur with medication, can be largely ruled out. That is why you do not need a prescription for food supplements.
Can I combine the products with other products?
Food supplements are foodstuffs. Therefore, our products have no contraindication with other products.
If you are unsure, we recommend that you contact your personal health advisor.
You are also welcome to contact us directly by e-mail or telephone (+41 71 333 34 20)
My account & payment
How can I reset my password?
If you have forgotten your password, there is an option in the login area called “Forgot your password?”, where you can enter your e-mail address to receive instructions on how to reset it.
How do I change my account information?
In the customer account you will find your personal data, addresses and payment methods in the settings, which you can update there.
How do I create an account?
To register as a customer, you can then create a new account via the “Login” button under “Register” or “Create account”. Enter your personal information.
Which payment methods are accepted?
You can pay for your orders by credit card and PayPal instant bank transfer.
What to do if a payment fails?
Check the payment information for correctness and make sure that the means of payment is covered, if necessary contact the customer service of your means of payment.
Order & Shipping
How can I order?
Please order our products via our online store. If you have any queries or questions, please do not hesitate to contact us personally. Contact us by phone at: +41 71 333 34 20 or by e-mail at: info@biomed-int.com
Will an order confirmation be sent?
After completing your order, you will automatically receive a confirmation of your order by e-mail. You can check whether we have received your order in your customer account.
Changing an order
Unfortunately, a completed order can no longer be changed or canceled.
To change your order, please contact us by e-mail or phone +41 71 333 34 20.
Can I order from Switzerland?
We ship our products worldwide. We ask customers from Switzerland to visit our CH store at www.biomed-int.com.
Shipment tracking
If you have provided a valid e-mail address with your order, you will receive a tracking code from our shipping service provider. Please also check your spam folder!
Shipment not received?
Please use the tracking code provided to check where your parcel may currently be in the shipment tracking system.
Has it already been delivered according to the tracking, but you haven’t received anything? Parcels are often dropped off by the deliverers, left with neighbors or another family member.
Therefore, please ask these persons whether a consignment has been accepted for you. If the parcel cannot be found, please contact us stating your order or consignment number.
Item damaged / wrong item
If the items are defective or have been delivered incorrectly, please inform us directly.
By e-mail or by telephone +41 71 333 34 20.